Pharmacy Policies
Terms and Conditions
Acceptance of Terms
By accessing and using our online pharmacy website, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you must not use this website or its services.
Ordering
All orders placed through our website are subject to our acceptance. After placing an order, you will receive an email confirming receipt of your order. Acceptance and completion of the contract between you and our pharmacy occur when you receive a shipment confirmation email. We reserve the right to refuse or cancel any order at our discretion, including after an order has been submitted, regardless of whether payment has been made. If your order is canceled after payment has been processed, a full refund will be issued using the original payment method.
Order Cancellation
You may cancel your order within 24 hours of placing it provided it has not yet been dispatched. To cancel your order, please contact us via Feedback Support Service, Live Chat, or Phone. One of our representatives will assist you with your cancellation request.
Shipping Policy
We offer fast, reliable, and discreet delivery services to eligible countries specified by our customers. Orders are shipped within 1-2 business days after order approval and payment confirmation. Orders placed on weekends or public holidays will be processed on the next business day.
EMS Delivery (Express with Online Tracking): This service typically takes 5-9 days from the date of dispatch. The maximum delivery time for EMS shipping is 14 days. A tracking code will be provided for all orders shipped via EMS as soon as the order is dispatched.
Standard (Registered AirMail Delivery): Delivery via Registered AirMail generally takes 14-21 days from the shipping date. The maximum delivery time for this method is 30 days. AirMail packages are sent discreetly and typically left in your mailbox. Please note that tracking is not available for AirMail shipments.
Large orders (over 120 pills) will be sent in two separate shipments and may not arrive on the same day. Generic and brand name medications are shipped separately and may also arrive at different times.
Returns Policy
Due to the nature of pharmaceutical products, returns are only accepted in cases where the wrong product has been supplied, or the product arrives damaged or defective. If you receive an incorrect or damaged item, please contact our customer support team immediately with relevant details to arrange for a replacement or refund. We do not accept returns for reasons such as a change of mind, or after the seal has been broken.
Liability
Our online pharmacy shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of, or inability to use, the products or services provided on this website. In no event shall our maximum aggregate liability exceed the amount you paid for the product or service. You acknowledge and agree to use the medications and services at your own risk, and you are responsible for consulting a qualified healthcare provider before using any medication purchased through our website.
Disclaimers
All information provided on our website is for general informational purposes only and does not constitute medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease. We recommend consulting your healthcare provider before starting any medication. We make no warranties, express or implied, regarding the accuracy, completeness, reliability, or suitability of the information and products supplied.
We are not responsible for delays in delivery caused by circumstances beyond our control, including but not limited to natural disasters, customs delays, or postal disruptions.
Governing Law
These Terms and Conditions are governed by and construed in accordance with the laws of the jurisdiction in which our pharmacy operates. Any disputes arising out of the use of this website shall be resolved in the competent courts within that jurisdiction.
Contact Information
For any questions regarding these Terms and Conditions or our services, please contact our customer support team through Feedback Support Service, Live Chat, or by Phone.